All queries in relation to the Coronavirus should be directed to NHS24 by dialling 111. They are open day and night. Callers will be assessed by their clinicians to ensure you get the best possible advice. NHS inform website is still the fastest way for you to get the latest health advice information in various languages – and with BSL translations on the Youtube channel For general information for people who do not have symptoms, you can call the helpline on 0800 028 2816 ( open every day 8am – 10pm)

If you have to stay at home because of coronavirus and you need a note for your employer, please visit  for further guidance.

The GP Surgery is able to deal with patients who do not have any coronavirus symptoms and this is by telephone triage only between 8.30am and 10.30 am Monday- Friday. You will initially be asked to leave brief details with the reception staff. A clinician will then call you back to discuss in full. All routine bookable appointments have been suspended. We are not accepting prescriptions at the reception desk, only by phone or online. All prescriptions are being sent directly to a chemist of your choice, so advise staff when phoning or add a note to the online request which chemist you use. Please leave min 3 working days before collecting from the pharmacy.

North Ayrshire Council – Community Hub

North Ayrshire Council have created a Community Hub in the 3 Towns Area. The purpose is to be a local point of contact for community need arising from COVID-19 responding with advice signposting and tasking of local volunteers, queries about wellbeing, money or food provision.

You cannot visit the hub, but you can telephone on the following numbers:


Main Switchboard:      01294 463838

Coronavirus (COVID-19) UpdateClick X to Close this Message

Visit NHS Inform for the latest guidance on coronavirus COVID-19, including symptom checker, self-care and social distancing.

If you have severe COVID-19 symptoms and need further advice call NHS 24 on 111 — not the surgery.

At this time please do not go to the surgery, unless your are advised to do so by a member of the Practice team.

Isolation Notes are available online from NHS 111, if you are self-isolating and need a note for your employer.

COVID-19 Passports

Please do not contact your GP Practice to ask for a COVID vaccination passport or status certificate – we are not be able to provide any standard document. International certification standards have not yet been agreed.

The Scottish Government is working to support the re-opening of international travel once it is safe to do so.They are working with the other UK Nations and with the World Health Organisation to agree on potential future COVID certification requirements for international travel.

As part of this, they are developing a technical solution that could allow people to access their COVID vaccination status directly.