Based on the current position in regards to the coronavirus, the key messages for the general public are:

  • If you have travelled to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the previous 14 days and are experiencing cough or fever or shortness of breath, you should to stay indoors, and call the GP Practice during working hours and NHS 24 (on 111) out of hours, informing them of your symptoms and your recent travel. Do not leave home until you have been given advice by a clinician.
  • This is peak season for respiratory and flu-like illness. There will be cases presenting with symptoms of cough, fever and shortness of breath, but these are highly unlikely to be novel coronavirus.
  • The public can be assured that Scotland is always well prepared for these types of outbreak and will remain vigilant. We have a proven track record of dealing with challenging health issues and have established public health and infectious disease experts working round the clock.
  • To protect yourself and others, it is best to:
    • To kill germs, wash your hands with soap and water, or use a sanitiser gel.
    • Always carry tissues with you and use them to catch your cough or sneeze.
    • Bin the tissue.

For the latest public information on Coronavirus, please visit

There is also a Q&A on Coronavirus available via the World Health Organisation website:


Main Switchboard:      01294 463838

Coronavirus (COVID-19) Update: Limited Access


From 23rd March, any queries in relation to the Coronavirus should be directed to NHS24 by dialling 111. They are now open day and night. Callers will be assessed by clinicians to ensure you get the best possible advice at the right time. NHS inform website is still the fastest way for you to get the latest health advice information.

If you have to stay at home because of coronavirus and you need a note for your employer, please visit  for further guidance.

The Surgery is now only dealing with emergency requests for appointments for patients who do not have any coronavirus symptoms and this is by telephone triage only. All routine appointments have been suspended. All prescriptions are being sent directly to the chemist of your choice. Please advise staff when phoning or add a note to the online request. Please leave 3 working days before collecting from the pharmacy. They are extremely busy.

North Ayrshire Council – Community Hub

North Ayrshire Council have created a Community Hub in the 3 Towns Area. The purpose is to be a local point of contact for community need arising from COVID-19 responding with advice signposting and tasking of local volunteers, queries about wellbeing, money or food provision.

You cannot visit the hub, but you can telephone on the following numbers:

If you wish to get involved, email or call the telephone numbers above.