DO NOT ATTEND YOUR GP SURGERY. PLEASE SEND AN eCONSULT or TELEPHONE FIRST. The Scottish Government requires General Practice and other healthcare settings to have different infection control and physical distancing guidance to other places such as hospitality and shops. You will be asked certain questions by staff to reduce the risk of transmission. This…

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By asking a few simple questions, a GP receptionist can help identify which member of the practice team is best for your needs. Patients do not always need to see a Doctor as we have Advanced Nurse Practitioners, a Mental Health Nurse, Pharmacist and a Community Link Worker all attached to the practice.

This video explains the role of the receptionist and highlights the wider healthcare team: