By asking a few simple questions, a GP receptionist can help identify which member of the practice team is best for your needs. Patients do not always need to see a Doctor as we have Advanced Nurse Practitioners, a Mental Health Nurse, Pharmacist and a Community Link Worker all attached to the practice.
This video explains the role of the receptionist and highlights the wider healthcare team: https://youtu.be/lsYgGXCFiRI.