|Mon||–||8:00am – 5:30pm|
|Tue||–||8:00am – 5:30pm|
|Wed||–||8:00am – 1:00pm|
|2:00pm – 5:30pm|
|Thu||–||8:00am – 5:30pm|
|Fri||–||8:00am – 5:30pm|
Appointments & Home VisitsWe use eConsult for non urgent patient contact. This is available via this website Monday – Friday 8am – 7pm, but not during public hoidays. Please complete a clinical eConsult and a Clinician will respond by the end of the next working day. We do not offer Face to Face appointments unless a clinician has asked a patient to attend. A small number of telephone appointments are available but you may have to wait if you wish to speak to a specific Doctor. If you cannot wait, you will be advised to use eConsult. Please use an admininstration eConsult for test results, fit notes, admin requests and messages for Clinicians. We are unable to take telephone requests for these items before 11am each day due to the telephone demand for triage.
New, urgent on the day issues can be taken over the telephone between 8.30am and 10:30am only and they will be triaged by a Clinician. Be prepared to give brief details and a contact number.
Repeat PrescriptionsTelephone requests for repeat prescriptions can be taken after 11am.
As part of our website, we also provide an online facility for ordering your repeat prescription. This is available 24hrs a day, 7 days a week. If you order at a weekend we will not receive your request until the next working day so it will be a further 7 days for collection at the pharmacist.
Prescriptions will be sent directly to the chemist of your choice. Please allow 7 days for collection at the pharmacy (excluding weekends and public holidays). If you are on regular medication for a long term condition, contact reception and ask about a SERIAL PRESCRIPTION. If you are suitable for this service, it would mean you no longer have to order your prescriptions and you just collect from the pharmacy every 2 months, but the practice pharmacist has to set it up for you.
Out of Hours
Out-with surgery hours, weekends and public holidays, the practice has an arrangement with NHS 24.
In the case of a genuine medical emergency, dial 999 and request an ambulance.
Welcome to the Central Avenue Surgery Website
Central Avenue Surgery serves the towns of Ardrossan, Saltcoats, Stevenston, Seamill, and West Kilbride. We offer a full general practice service and run clinics by appointment. Our practice is based at Ardrossan Health Centre.
Our website has been designed to provide our patients and other visitors with information about the practice and the different services we offer. You’ll also find details about important practice policies and see the latest news and announcements from the practice.
Please use the navigation menu at the top of the website to access the pages on our site, or click on the various links found within each page. We aim to make our website as interactive and user-friendly as possible on all types of devices, but have also considered users of differing abilities when designing the content of the website.
We also welcome any useful feedback or suggestions for ways in which we can improve the both the website and our practices services, so please get in touch.
Online Patient Services
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