Opening Hours

Mon – 8:00am – 5:30pm
Tue – 8:00am – 5:30pm
Wed – 8:00am – 1:00pm
2:00pm – 5:30pm
Thu – 8:00am – 5:30pm
Fri – 8:00am – 5:30pm
Hours are subject to change during Bank Holidays and National Holidays. Please visit the NEWS AND ANNOUNCEMENTS page for practice closures dates.

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Appointments & Home Visits

We use eConsult for non urgent patient contact. This is available via this website Monday – Friday 8am – 7pm, but not during public hoidays. Please complete a clinical eConsult and a Clinician will respond by the end of the next working day. We do not offer Face to Face appointments unless a clinician has asked a patient to attend.  A small number of telephone appointments are available but you may have to wait if you wish to speak to a specific Doctor. If you cannot wait, you will be advised to use eConsult. Please use an admininstration eConsult for test results, fit notes, admin requests and messages for Clinicians. We are unable to take telephone requests for these items before 11am each day due to the telephone demand for triage.
New, urgent on the day issues can be taken over the telephone between 8.30am and 10:30am only and they will be triaged by a Clinician. Be prepared to give brief details and a contact number.

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Repeat Prescriptions

Telephone requests for repeat prescriptions can be taken after 11am.
As part of our website, we also provide an online facility for ordering your repeat prescription. This is available 24hrs a day, 7 days a week. If you order at a weekend we will not receive your request until the next working day so it will be a further 7 days for collection at the pharmacist.
Prescriptions will be sent directly to the chemist of your choice. Please allow 7 days for collection at the pharmacy (excluding weekends and public holidays). If you are on regular medication for a long term condition, contact reception and ask about a SERIAL PRESCRIPTION. If you are suitable for this service, it would mean you no longer have to order your prescriptions and you just collect from the pharmacy every 2 months, but the practice pharmacist has to set it up for you.

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Out of Hours

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Out-with surgery hours, weekends and public holidays, the practice has an arrangement with NHS 24.

If you use a textphone or are deaf or hard of hearing, you can call on 18001 08454 24 24 24.
In the case of a genuine medical emergency, dial 999 and request an ambulance.
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Welcome to the Central Avenue Surgery Website

Central Avenue Surgery serves the towns of Ardrossan, Saltcoats, Stevenston, Seamill, and West Kilbride. We offer a full general practice service and run clinics by appointment. Our practice is based at Ardrossan Health Centre.

Our website has been designed to provide our patients and other visitors with information about the practice and the different services we offer. You’ll also find details about important practice policies and see the latest news and announcements from the practice.

Please use the navigation menu at the top of the website to access the pages on our site, or click on the various links found within each page. We aim to make our website as interactive and user-friendly as possible on all types of devices, but have also considered users of differing abilities when designing the content of the website.

We also welcome any useful feedback or suggestions for ways in which we can improve the both the website and our practices services, so please get in touch.

NHS Ayrshire & Arran
NHS Inform
NHS 24
Patient

Online Patient Services

eConsult

eConsult

Request Help, Advice or Information Online

Repeat Prescriptions

Order Your Repeat Prescription Online

Using Our Secure Forms

Update Your Record

Tell Us About Your Lifestyle Status Online

Using Our Secure Forms

Change of Details

Inform Us of a Changes to Your Name, Address or Phone Number Online

Using Our Secure Forms

Near Me

Video Consultations

Attend an Online Appointment with Your GP or Other Clinical Services

Google Chrome or Apple Safari Required *

GP video consultation instructions link

Latest News & Announcements

Survey: Adults with ADHD

28 September 2023

Are you an adult with ADHD, or believe you may have ADHD? If so, we…

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Occupational Therapy in GP Practices

5 June 2023

The Working Together Occupational Therapy Service is based within certain GP practices across Ayrshire and…

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Anxiety

Mental Health Practitioner – In House

1 June 2023

We have an experienced Mental Health Practitioner working with the team within our practice. She…

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stethoscope and phone

Right Care, Right Place

1 June 2023

A GP receptionist can help identify which member of the practice team is best for…

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closed sign

Practice Closure for Public Holidays

1 June 2023

Patients please note that the surgery will be closed on the following dates for Public…

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Connecting People and Communities – Community Link Worker

10 March 2022

The Community LINK WORKER (Social Prescriber) can be contacted at this practice via a prebooked…

Posted in: News